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Office and phone line closures during festive bank holidays

Our offices and phone lines will be closed between 25-27 December and 1 January. For emergencies please check our out of hours numbers.

Waste and recycling collections over Christmas and New Year

Your collection days will change over Christmas and New Year – find out your new collection date.

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Clinical waste

Clinical waste items are only collected from individual households at the request of health trusts, health centres, doctors or district nurses.

Sharps boxes

The sharps box collection service is available for patients who self treat at home. Sharps box can only be obtained by prescription through the NHS. 

Collection of boxes

We will collect a minimum of five boxes at a time. When you have the minimum number of boxes, please use the contact details at the bottom of this page to get in touch to arrange a collection date and clinical bag. Please ensure your bags are ready by 7am on collection day.

Cancelling a collection

If you need to cancel, or stop collections for a while, please let us know or ask your health centre/nurse to contact us.

Contact us

Ring us on: 0116 454 6740