Household Support Fund
The Household Support Fund aims to help households in most need with the cost of essentials. The scheme is now closed for applications.
When can I apply?
Applications to the Household Support Fund are now closed.
Can I still get help with housing costs?
Yes. If you rent privately or with a Registered Social Landlord, you can apply for discretionary payments. If you rent from us, contact your Housing Officer to apply.
Am I eligible?
The scheme aims to support those on a low income, have limited savings, and are particularly at risk due to factors such as disabilities or caring for young children.
What will I need to provide?
You will be asked to provide evidence of your circumstances, such as:
- last two months bank statements
Please have these ready to upload with your application form if you are submitting an application online by yourself.
How will I receive support?
We will look at the information in your application to see what support you need.
If your application is successful, your award will be made in the following ways:
- A Post Office Payout voucher to be redeemed for cash at your nearest Post Office for gas and electricity bills.
These will be a contribution towards your spending on these items, not a replacement for your entire budget.
Can I apply more than once?
No, you can only apply once to the scheme.
How will you decide if I qualify?
We will assess your application and email you to explain our decision. If you were referred by a professional, we will also provide a copy of the email to them.
How long will this scheme run for?
Applications to the scheme are now closed.
Frequently asked questions
If we need to make any changes, an updated policy will be published on this page. All applications received the day after any published changes will be assessed in line with that updated policy.
The scheme may close earlier if all the funding has been used.
We offer a range of advice and support to city residents.
- Benefits and other support
- Energy Company Obligation (ECO4 Flex) which aims to improve the energy efficiency of homes occupied by low income, fuel poor and vulnerable households.
Preventing fraud
We must make sure that all applications are made legitimately.
If you falsely declare your circumstances, provide a false statement, or provide false evidence in support of your application, you may have committed an offence under the Fraud Act 2006.
We have a zero-tolerance approach to fraud and financial irregularity. All suspicions of fraud relating to this scheme will be referred to Leicestershire Police.
Protect yourself from fraud
If you have received a text or SMS asking you to click the link to apply for Household Support Fund, DO NOT CLICK on the link.
The Household Support Fund Team will never send a text message asking you to apply by clicking on a link.
Emails are sent out from [email protected] or [email protected]
If you have been a victim of fraud, please contact Leicestershire Police.