Paying your rent
There are a number of ways you can pay your rent. The easiest way to pay is online.
Ways to pay your rent
- Pay at any outlet showing the PayPoint logo. You can search for your local outlet on the PayPoint website.
- Pay over the telephone using your credit or debit card by calling us on 0116 454 1012 or 0116 454 1007. A free telephone service is available at your local housing office.
- Register for Housing Online to view your rent account and download rent statements
Need help with paying rent/claiming welfare benefits?
If you are experiencing any difficulties paying your rent or require support to claim Welfare Benefits, please contact the Income Management Team, details which can be found below. They can offer the following support:
- Spread your rent payments and agree an instalment arrangement to clear any arrears.
- Support to maximise your income and claim benefits to help pay your rent.
- Refer you to specialist supporting agencies for independent legal advice or support with any financial or debt worries
- Help you sustain your tenancy and avoid any court enforcement proceedings which could lead to the loss of your home.
Contact us
Ring us on: 0116 454 1007
[email protected]