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Office and phone line closures during festive bank holidays

Our offices and phone lines will be closed between 25-27 December and 1 January. For emergencies please check our out of hours numbers.

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Council tenants

Your tenancy agreement is a legal document and tells you all the rules about living in your property including certain rights and support.

Paying your rent

There are a number of ways you can pay your rent. The easiest way is to pay online.

Repairs and improvements

As a tenant you have the right to have repair work carried out under the contract you have with us.

Your tenancy

Find out about the conditions of your tenancy including insurance, joint applications, exchanging and ending an agreement.

Tenant support - STAR

Get support with finance, mental health services, jobs or energy efficiency schemes.

Right to buy

Our tenants can buy their home at a price lower than the full market value.

Energy advice

Find out what advice and support is available.

Sheltered housing

Find out how to apply for one of our 14 sheltered housing schemes, to help people live independently as possible.

Extreme weather conditions

Get help and guidance on stop taps/valves, frozen pipes, boilers, flooding and power cuts.

Health and safety for tenants

Find out more about our Health and Safety lead officer.