Apply for a senior citizens bus pass

If you live in Leicester and are of the qualifying age, you are entitled to a concessionary bus pass.

What does the travel pass allow me to do?

Free bus travel

Your pass will enable you to travel free on local buses in all parts of England, between 9:30am and 11pm Monday to Friday and all day at weekends and bank holidays.

The pass can also be used at these times on Leicester Park & Ride services to obtain a concessionary fare. For more information please visit the Choose How You Move website.

Half fare bus travel

You are also entitled to half fare bus travel before 9:30am Monday to Friday, provided your journey begins in Leicester.

Half fare train travel

Passes are valid for half fare train travel at all times on journeys between Leicester and stations in Leicestershire, and between Leicester and Derby, Nottingham, Grantham, Peterborough, Kettering and Nuneaton.

Where is my travel pass not valid?

• Bus services outside England
• Train travel (aside from the train services mentioned above)
• Ferries
• Coaches
• Trams
• London underground

How do I apply?

If you need a paper application form, please email us using the email below, providing your full name and postal address. We will post the application out to you. Alternatively, you can obtain a hard copy from your local library.

If you need help to access a computer please visit your local library.

Have you applied for a bus pass before?

Please note the online service is only for new customers. If you have had a disabled pass before you will not be able to apply for a senior pass using the online system. You will need to complete a paper copy of the senior citizens application form. You can request an application form using the email at the bottom of this page, providing your full name and postal address. We will post the application out to you. Alternatively, you can obtain a hard copy from your local library.

What if I need help to apply?

If you need help to apply for your pass online, ask a member of staff at your local library. Find your nearest library and opening times.

What if I have already applied?

If you have already applied for a bus pass, please allow 28 days for your application to be processed.

If you have not heard anything from us after 28 days then please email us at [email protected] with your full name, address, and your contact number so that we can get back to you.

Renewing a senior citizens bus pass

You won't need to renew your bus pass when it expires.

We'll renew it automatically and send your new one in the post at least 4 weeks before your current pass runs out. Please ensure that you keep us informed of any changes to your name or address.

Changes to personal details

If you’re telling us about a change of name you’ll need to email us a copy of an official document, such as a marriage certificate, as proof of your new name.

If your address has changed, you’ll need to email a copy of a utility or council tax bill as proof of your new address. Please also ensure you provide your date of birth when emailing us.

How do I change my disabled bus pass to a senior citizen pass?

You will need to complete a senior citizens application form. You can request this by emailing us at [email protected]. Please note, you will not be able to get this changed online.

Leicestershire County resident

If you live in Leicestershire, you will need to apply for a concessionary bus pass from Leicestershire County Council.

If you are unsure of your local council you can visit Find your local council - GOV.UK.

Contact us

If you have any questions about your bus pass, please email us at [email protected].