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Office and phone line closures during festive bank holidays

Our offices and phone lines will be closed between 25-27 December and 1 January. For emergencies please check our out of hours numbers.

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Emergency out of hours numbers

We operate several out of hours helplines between 6pm to 8am. These numbers should only be used in emergency situations.

Adults' services

0116 454 1004

Children's services

0116 454 1004

County and Rutland children's services

0116 305 0005

Housing repairs

0116 254 9439

Environmental problems and noise nuisance

0116 254 4344

Homelessness services

0116 221 2770 (Weekends, or 5pm to 8am Monday to Friday)

However, please note if you have a homeless emergency between 8am and 10am that cannot wait, call 0116 454 1008 to be triaged.

From Monday 6 January 2025 the triage service will be available between 8.30am and 10am Monday to Friday.