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Trading standards

We enforce and promote trading standards to protect the well-being of our citizens and encourage businesses to prosper.

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Single use plastics

From 1 October 2023, businesses must no longer supply, sell or offer single-use plastic items in England,
which includes plates, bowls, trays, containers, cutlery and balloon sticks.

This new ban on single-use plastic aims to protect the environment and help to cut litter – stopping plastic pollution impacting our streets, rivers and oceans, threatening our wildlife and biodiversity.

If you continue to supply banned single-use plastics after 1 October, you could be fined. Further guidance is available on the Business companion website.

Lithium batteries

There are two types of lithium batteries, but it is the Lithium-ion battery that is potentially extremely combustible. Lithium batteries are generally one-time-use batteries.

When you buy products that contain lithium-ion batteries:

Register them with the manufacturer/supplier. This will enable you to be made aware of product recalls.
Counterfeit and some cheap electrical chargers may not meet safety regulations – these can be dangerous and lead to fires. What may appear a bargain at the market isn't worth the risk.

To find out more about how to stay safe with these batteries, visit leics-fire.gov.uk.

Fischer Future Heat UK Ltd and Premier Radiators Ltd

Leicester City Council have reached a compromise agreement of criminal proceedings before Leicester Crown Court against Fischer Future Heat (UK) Limited (‘FFH’), Premier Radiators Ltd (PR) and other parties to those proceedings. The terms of this compromise agreement include FFH, PR, Keith Bastian and Maria Bastian giving the Council signed Undertakings pursuant to Part 8 of the Enterprise Act 2002, a copy of which is attached below. The compromise also includes FFH providing funds to be administered by the Council to provide redress for consumers who provided statements of complaint in those criminal proceedings in relation to the supply of electrically heated radiators or panels by the defendant companies. The Undertakings and provision of funds does not amount to any admission of liability, either criminal or civil, by any signatory to them.

Contact us

Ring our business advice line: 0116 454 3200
Email us: [email protected]
Write to us: Leicester City Council, Trading Standards Service, Local Enforcement Services, Phoenix House, 1 King Street, Leicester, LE1 6RN.

The building is not accessible to the public. Trading standards service does not directly provide consumer advice. You would need to get in touch with Citizens Advice.