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Office and phone line closures during festive bank holidays

Our offices and phone lines will be closed between 25-27 December and 1 January. For emergencies please check our out of hours numbers.

Revaluation 2017 and rateable value appeals

The Valuation Office Agency (VOA) reassesses the rateable values of all business properties, usually every five years. This is called a ‘Revaluation’.

Revaluation is done to maintain fairness in the system by redistributing the total amount payable in business rates, reflecting changes in the property market. Revaluation does not raise extra revenue overall.

The VOA’s 2017 rating list came into effect on 1 April 2017. You can find and review your rateable value on the VOA’s website. If you have reason to believe that your rateable value is not correct, follow the instructions provided on the site. You will need to do the following:

An appeal on your 2017 rateable value is not possible until you have completed Check and Challenge. You may find after completing this that an appeal is not necessary.

Further information can be found by following the links below: