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Office and phone line closures during festive bank holidays

Our offices and phone lines will be closed between 25-27 December and 1 January. For emergencies please check our out of hours numbers.

Waste and recycling collections over Christmas and New Year

Your collection days will change over Christmas and New Year – find out your new collection date.

Recycling and waste

Find out about your household waste and recycling service, recycling centres, bulky waste collections, and also report environmental issues to us.

orange bag and black bin

Waste and recycling collections

Find out how our household collections work.

Report a missed collection

Let us know if we have missed a collection.

What can I recycle?

Find out what items can be recycled.

Request orange recycling bags

Find out the ways you can get more orange bags.

Recycling centres

Find out about our household recycling centres and reuse shop.

Bulky waste collections

Arrange a free bulky waste collection and find out what we can and can't collect.

Garden waste

Sign up to our fortnightly garden waste collection service to remove leaves, twigs and grass cuttings.

Request a new bin or repair

Get help with black, garden or communal bins.

Find my collection day

Find out when your collection day is on the Biffa website.

Students and new residents

If you're new to Leicester, here’s everything you need to know about waste and recycling.

Trade waste facility

Businesses can dispose of their waste at Gypsum Close Trade Recycling Centre.

Reduce and re-use

How you can reduce your waste and help protect the environment.

Clinical waste

You can request a sharps or clinical waste collection.

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