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Office and phone line closures during festive bank holidays

Our offices and phone lines will be closed between 25-27 December and 1 January. For emergencies please check our out of hours numbers.

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Make a payment

The easiest way to pay for many of our services is to do it online. It's fast and secure and we accept most credit and debit cards.

Pay council tax

Pay council tax or non-domestic rates online by credit or debit card.

Pay housing or garage rent

You'll need the housing or garage rent reference number found on your Rent Card.

Pay a parking fine

You'll need your vehicle registration number and the penalty charge notice number.

Pay a moving traffic fine

Pay, view or dispute the fine.

Pay business rates (NNDR)

You'll need the business rates reference number.

Pay annual licence fees

You'll need the licence number and premises details.

Pay an income collection invoice

You'll need the invoice number.

Pay benefits overpayment

Please have your invoice number handy.

Pay for a student bus pass

You'll need the student reference number when paying for a bus pass.

Pay a school absence penalty notice

You'll need the reference number and the child's name. 

Pay for copy certificates

Get a replacement birth, death, marriage or civil partnership certificate.

Pay a fixed penalty notice

If you've been issued with a fixed penalty notice for an environmental offence you can pay it online.

Pay for a BID Leicester invoice

Pay online by debit or credit card.

Pay for a cleansing notice

Pay a clean up bill for an environmental offence. Do have your five digit CL reference number handy.

You can now pay for our services 24 hours a day - 7 days a week, using our secure automated telephone payments facility: 

  • Council tax
  • Business Rates (NNDR)
  • Housing (or garage) rents
  • Customer accounts invoices
  • Parking fines (penalty charge notice)
  • Bus Lane Enforcement Penalty Charge Notice
  • Benefits overpayments 

Call 0116 454 1012 and follow the instructions.

Please ensure that you speak slowly and concisely. We accept Visa, MasterCard, Switch or Maestro cards and won't charge you a processing fee. Just have your card details and relevant account number from your bill ready when you call.

Your payment will be credited to your account usually within one working day. There is no charge or minimum payment required for debit or credit card payments.  

Make a payment at: